Seller FAQ

Open Seller registration and complete Company details, User account, Referral (optional), and Documents. All fields are mandatory unless marked Optional. After the form is complete, use Accept terms and conditions at the bottom of the form.

1. 1Fill all required registration fields and upload documents.
2. 2Click Accept terms and conditions at the bottom of the form.
3. 3Read the E-Auction Terms & Conditions modal.
4. 4Tick the checkbox: I have read, understood, and agree to be bound by these E-Auction Terms & Conditions.
5. 5Agree & continue becomes enabled. Click it.
6. 6The form now shows Create seller account. Click it to finish.

Start here: fill Company details, GSTIN, PAN, and user account fields.

Bottom of the form: click Accept terms and conditions.

A modal opens. Agree & continue stays disabled until you finish reading and tick the checkbox.

Scroll through the full terms in the modal before agreeing.

Tick the checkbox at the bottom of the modal. Agree & continue then becomes enabled — click it.

After terms are accepted, the bottom button becomes Create seller account. Click it to create the account.

On Sign in to Continue, enter your registered email and password, then click Login. Use Register as seller only if you do not have an account yet.

1. 1Enter the email from your registration form.
2. 2Enter the password you set during registration.
3. 3Click Login to enter the seller portal.

Email on the left, password on the right, then Login to sign in. Forgot Password sits beside it.

Right after login you land on Seller workspace. Complete Organisation KYC and wait for admin approval. If anything needs clarification, admin emails you first — only then will they approve. After approval the rest of the sidebar unlocks.

1. 1Before approval the left sidebar only lists Home and Organisation KYC.
2. 2Open Organisation KYC and complete company details and documents.
3. 3Admin may email you if they need clarification. Reply to that mail first.
4. 4Once admin approves, Products, Auction results, Live auctions, Disputes, and Profile appear.

Before approval: sidebar shows only Home and Organisation KYC. ALL LOTS shows KYC PENDING.

Organisation KYC holds company details, authorised person, auctioneer notes, and documents. Status shows APPROVED after admin review.

After approval the WORK section appears: Products, Auction results, and Live auctions. ALL LOTS shows KYC APPROVED.

This is available only after KYC approval. Use the Products item in the WORK section of the sidebar. Create the lot, then submit it with Send for review. Admin reviews and later schedules the lot.

1. 1Click Products in the left sidebar.
2. 2Click Add product on the product lots page.
3. 3Fill the lot creation form (classification, details, reserve, photos, videos, docs).
4. 4Use Save draft if you need to finish later.
5. 5Click Send for review when the lot is complete.

Products sidebar item is highlighted. The Add product button sits in the banner on Your product Lots.

Bottom bar of the lot form: Save draft on the left, Send for review on the right. Complete required fields marked * first.

You will be emailed that your lot is scheduled. Go to Live auctions in the sidebar. For a scheduled or live lot, use Open live room in the Actions column to watch bidding. Seller view shows masked bidder labels only.

1. 1Wait for the scheduled-lot email from Sparesto.
2. 2Open Live auctions in the sidebar.
3. 3Find your lot in Approved & live lots.
4. 4Click Open live room in the Actions column.
5. 5Watch the timer, highest bid, and live bid history.

Live auctions sidebar item. Each scheduled lot has an Open live room button on the right of the row.

Inside the live room: time remaining, current highest bid, live bid history, and lot details. Bidders are shown with masked labels.

Open Auction results in the sidebar to see completed auctions. Each pending lot has three decisions on the right. You also receive a graphical completion email with auction details and the winner buyer’s name.

1. 1Open Auction results after the auction completes.
2. 2Accept — the lot is lifted. The auctioneer contacts the winning buyer and the buyer lifts the product.
3. 3Hold — the auction is held for better market prices and can be re-auctioned later.
4. 4Re-auction — the lot is sent back to review and the whole process repeats (review → schedule → live → results).

Auction results sidebar. Actions column: Accept, Hold, and Re-auction. A held lot shows Re-auction and View lot.

These messages happen outside the dashboard. Watch the email you used at registration.